PACER co is committed to protecting the privacy and confidentiality of the personal information we collect from our clients, employees, and stakeholders. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with applicable privacy laws.

 

Collection of Personal Information

We collect personal information necessary to provide our services, manage our business operations, and comply with legal obligations. This may include:

• Client Information: Name, contact details, medical history, and risk assessment data.
• Employee Information: Name, contact details, employment history, qualifications, and performance records.
• Stakeholder Information: Contact details and communications relevant to business operations.
• Website Users: IP addresses, cookies, and browsing behaviour for website functionality and analytics.

We will collect personal information only with your consent or where authorised by law.

 

Use of Personal Information

The information we collect is used to:

• Deliver tailored paramedical support and training packages.
• Maintain and improve our services.
• Ensure compliance with legal and regulatory requirements.
• Communicate effectively with clients, employees, and stakeholders.
• Analyse and enhance user experiences with our services. 

 

Disclosure of Personal Information

We do not sell or rent personal information to third parties. However, we may share personal information with:

• Service providers and contractors who assist us in delivering services, where you have provided permission or in the event of an emergency.
• Regulatory bodies, where required by law.
• Legal or professional advisers, where necessary.

All third parties handling your personal information are bound by privacy obligations and/or confidentiality agreements.

 

Data Security

We employ robust security measures to protect personal information against unauthorised access, loss, misuse, or alteration. This includes:

• Secure servers and encrypted databases.
• Access controls and regular audits.

Despite our best efforts, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to ongoing improvements.

 

Access and Correction

You have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate or incomplete information where appropriate and following review of request.

To make a request, please contact us using the details provided below. 

 

Retention of Information

We retain personal information only as long as necessary to fulfil the purposes for which it was collected or as required by law. After this period, information is securely destroyed or anonymised.
Cookies and Website Analytics

Our website uses cookies to enhance user experience and analyse website performance. By using our website, you consent to the use of cookies. You can disable cookies through your browser settings, though this may affect website functionality.

 

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. 

 

Contact Us

For questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please get in touch: hello@pacerco.com.au